Privacy Policy

1. Introduction

Phalachlor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website phalachlor.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Fill out contact forms or subscription forms
• Subscribe to our newsletter
• Contact us via email or phone
• Participate in surveys or promotional activities

This information may include:

• Name and contact information (email address, phone number)
• Demographic information (age, location)
• Educational background and English proficiency level
• Payment information (processed securely by third-party providers)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses
• Device characteristics and preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our educational services
• To process registrations and manage student accounts
• To communicate with you about courses, schedules, and updates
• To send newsletters and promotional materials (with your consent)
• To improve our website and services
• To analyze website usage and user behavior
• To comply with legal obligations
• To prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and providing services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or transfer of our business
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security audits and updates
• Employee training on data protection
• Access controls and authentication procedures

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Our Cookie Policy provides detailed information about:

• Types of cookies we use
• How to manage cookie preferences
• Third-party cookies and analytics
• Your choices regarding cookies

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Request limitation of data processing

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The type of information collected
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business interests

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Australian Privacy Act Compliance

This Privacy Policy is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We are committed to handling your personal information in accordance with Australian privacy law.